O PAPEL DO MEDIADOR PARA CONSTRUÇÃO E GESTÃO DO CONHECIMENTO EM ESPAÇO MUSEAL
Abstract
Estudo de natureza qualitativa, exploratória, descritiva e transversal,
abordou o papel do mediador no espaço museal e a necessidade de sua formação.
Para a coleta de dados realizaram-se observações e entrevistas. Para análise dos
dados foi utilizada a metodologia da Análise de Conteúdo. Os resultados obtidos
demonstraram que gostar do que faz e estar preparado para atender o público
coopera para que os mediadores se sintam seguros para a mediação museal,
independente do tipo de visitante que atende. Dentre as possíveis formas de
capacitação profissional uma que depende especialmente do mediador é frequentar
exposições e participar da concepção das mesmas em seu ambiente de trabalho.
Como conclusão são apresentadas reflexões sobre a mediação pedagógica em
museus enquanto elemento essencial para a Gestão do Conhecimento em contexto
Museal.
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